KYE is a fast and frictionless employee identity proofing solution created to protect your business, employees, customers, and reputation by proving the identity of your potential employees before you hire them. Our patented multi-step process incorporates verification measures that prove each person IS who they say they are. This does not replace background checks. It complements them.

Q5id’s patented multi-step process incorporates verification measures that provide an identity proofing solution that proves each person IS who they say they are.

A verification request is sent in just a few clicks. Using the Know Your Employee KYE by Q5id portal, the user logs in, clicks the new request button, and enters the first and last name of the potential candidate along with their email address. The user then clicks “send” and the request is sent to the potential candidate/employee needing to be verified.

The candidate opens the email with a link to download the Q5id Proven Identity app, and then completes the verification using the app. This takes less than three minutes. If the candidate already has a Q5id Proven Identity, then they just do a quick authorization in seconds. During the verification, the user will scan their face, both palms, and their state or federal-issued ID. They will also enter a few biographical details, read a short phrase, and click submit to be verified.

Once the user has been verified and clicks “Accept”, the verification email confirmation is sent to the requestor stating the verification was completed along with the verification status. The KYE portal will also display the status of the verification request. With the positive verification, the employer can now be assured the person verified is who they claim to be and continue with their standard interview, background check and hiring process.

Our Proven Identity solution goes beyond traditional ID verification.

Traditional identity verification assumes when a person provides an ID, the ID is real and correct. IDs such as a driver’s license, social security card, or birth certificate can be verified, but this does not prove the person who presents the document is the person on the document.

Q5id uses a multi-step process that incorporates diverse authentication measures including ID verification and biometrics along with our IP, which together provides this proven identity. Our patented solution delivers the highest level of assurance that each person is who they say they are with a false acceptance rate of 1 in 933 billion.

When obtaining a Proven Identity as part of the KYE process, we will require:

• Live face scan
• Left and right palm scans
• Live voice scan used for liveness testing

Our KYE solution, in part, can distinguish between a live face and palm to a photo or uploaded image. We can also distinguish between a live voice and a recorded voice. We do not keep these biometrics once we prove the identity. Face and palm biometrics are converted into a character string using a hashing algorithm and that algorithm cannot be reverse-engineered.

No. Information gathered during the KYE process, such as biometrics and documentation are never sold or shared. Q5id is also compliant with CCPA, meaning that any user can request to have their profile and associated data removed.

Q5id adheres to NIST 800-63A digital identity guidelines. We meet or exceed NIST IAL2. We also meet or exceed NIST IAL3 when opting in for our live interview feature.

Q5id is compliant with vertical industry requirements such as Know Your Customer (KYC) and Anti-Money Laundering (AML), as well as regulatory compliance with the California Consumer Privacy Act of 2018 (CCPA). Q5id has also been independently certified as SOC2 Type I compliant.

Data, such as name, address, email, and phone number are encrypted and saved. We do not store a user’s facial or palm data unless required. Face and palm biometrics are converted into a character string using a hashing algorithm. That algorithm cannot be reverse-engineered. Images may be stored when required by law or regulations specific to a given business. Any images we store are secured in a data vault.

When completing the verification, the process can be done on any mobile device with the Q5id app. Our verifications, along with the obtained Proven Identities, are never tied to any device. They are tied only to the individual person. This is especially helpful in reducing friction for verifications with no loss in security.

The entire proofing and verification process is fast and frictionless and takes less than three minutes. If the person doing the verification already has a Q5id Proven Identity, then the process requires a quick authentication that takes only seconds.

To complete a KYE request, the candidate receiving the request is required to provide the following to complete the verification:

• One of the following U.S. issued IDs:
  • Their state-issued driver’s license
  • Their state-issued identification card
  • Their U.S. passport
  • Their U.S. passport card
• A smartphone
• Ability to download the Q5id app to complete the verification.
• The app will guide them through the verification process:
  • Conduct a scan of their face, palms, and ID.
  • Enter biographical information (most will be automatically populated from their ID).
  • Record a short phrase within the app.

Our app will verify their identity and provide you the results.  The entire verification process takes less than three minutes.